WHAT OUR CLIENTS SAY
National Corporate Company
"Paul has been a major asset to our Company and especially a support to myself as HR Manager and my team. Since Paul has come on board with Tact4 to help us on our journey of wellbeing, core values and leadership, he has been
fantastic to work for. During this time, he has built solid working relationships with employees at every level, from the Directors on a National scale to the staff working out in the field.
Paul has been working with our emerging leaders, where he has been running group and tailored individual sessions with staff and instilling values and behaviours of leadership so they can grow within the business.
Since Paul’s involvement with our Company, we have seen an increase in employee participation, attitude and
behaviours around personal wellbeing activities, core values, culture and personal growth and leadership".
Department of Jobs, Precincts and Regions
This is an excellent course. The material is relevant and enlightening.
Paul Fong's delivery is great and he is very knowledgeable. He is also highly approachable.
Paul is an excellent presenter for CIDT1 training.
Fantastic course. I thoroughly enjoyed it and the way it was presented and paced.
Given the circumstances the online training was a great alternative and very well run and still felt i got the relevant experience/practice that I needed.
Paul did a mighty job he is very patient with people and explains the situation well online considering we were all on a learning curve with the new online training.
WHAT OUR CLIENTS SAY
Department of Health and Human Services
Paul, your delivery as a facilitator is right on the money for the content. Your knowledge and experience seemed to resonate well through the group and I'm very happy I was able to participate and gain some new skills and knowledge.
This is an excellent course. The material is relevant and enlightening.
Paul Fong's delivery is great and he is very knowledgeable. He is also highly approachable.
Fantastic course. I thoroughly enjoyed it and the way it was presented online, it kept me engaged and interested for the whole time.
Great learning outcomes and highly beneficial to the position, trainer was easy to understand and follow online and the content and pace was perfect.
Victorian Fisheries Authority
The content and instructions of the CIDT2 training given to the participating VFA staff was professional, task based, very informative and even a little thought provoking. I particularly enjoyed how to instill how officers should / must visually present and behave when dealing with members of the public. I have been in this job for a long time and was extremely impressed with this trainers preparation on the day and overall quality of the training session.
Your culture aligns nicely with ours. Professionalism and communication skills are the most important element and I was glad you spent half of the day on this area to reinforce it.
For our CIDT2 Refresher Training I was very happy as the training was kept simple and repetitive so we will be able to remember better.
WHAT OUR CLIENTS SAY
Game Management Authority Victoria
The content and lesson plans for CIDT2 Initial Course were very well constructed. There was minimal down time and the material flowed from the first day to the end.
The entire class was engaged throughout the five days.
This course provided great foundational training. I was impressed to see the trainees mature and work with confidence, especially as they had never handled handcuffs, OC spray or batons before.
Trainer was excellent, he provides the type of training that enables memory retention as opposed to teaching a variety of grappling moves. The simple fact is they concentrated on the basics handcuffing, spray and baton strikes.
Department of Environment, Land,
Water and Planning
I found the CIDT2 Initial Course excellent. It introduced and consolidated an effective framework for dealing with difficult persons, working safely and diffusing situations with tactical communications, all while ensuring that safety was the absolute primary. Paul introduced OSDE, which was mostly foreign to our group. Paul delivered this component of the training in a manner which allowed for an almost seamless transition of gaining familiarity with each item, through to safely and effectively using them during simulations.
All in all a great course and an excellent opportunity to build upon skills learned through CIDT1 training.
This course was so well done. As you are an excellent teacher I feel more confident about engaging with members of the community and believe the skills I learnt will enable me to perform my job in a safer and more effective manner.
WHAT OUR CLIENTS SAY
Parks Victoria
CIDT2 Refresher training. I got a lot out of the training and thank you for your level of professionalism at which you applied and shared with us. This is some of the best training I have been a part of.
With 25 years in the field I thoroughly recommend Paul and his team to anyone looking to improve the safety and skills of their staff in the field of conflict management. This was some of the best training courses I've participated in.
Trainers are experienced and well informed on what they are teaching. The training was well structured with a good mix of theory and practical work. Overall an amazing experience.
The trainers placed significant attention on participant occupational health and safety to ensure participants learnt new skills in a safe environment.
Australian Financial Security Authority
CIDT1 Initial Course. Paul was engaging and provided real world scenarios and experiences which made the lessons being taught seem more relevant. He prepared to place his own experiences and responses front and centre and have those critiqued, and that takes courage.
This course is very relevant to our work and also daily personal life. I would recommend it to anyone.
The training provides guidance to employees on how to approach challenging situations and improve ones safety in the conduct of their work
This training will assist our staff to identify risky situations and better prepare them for dealing with them.